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Tuesday, September 30, 2008
Your Opinion Counts!
Monday, September 29, 2008
I Needed That.
Saturday, September 27, 2008
In Summary
Friday, September 26, 2008
Is It Friday Already?
Thursday, September 25, 2008
On The Prowl
Wednesday, September 24, 2008
Another Day Another Drama
When I got up this morning and turned on the Verizon modem my internet light was red which I (correctly) assumed meant it was not working. I tried thier offliine Help and Support which very politely told me it could not help me. Then I called tech support and I have to admit, was very pleasantly surprised that A) a tech was there and B) he was able to fix it and get me back online. I asked him if I should turn it off everytime I turned off the computer and he was like NO because I would lose my configuration - I told him that was a bit of news because when I asked the online chat tech Ramji that yesterday he had told me to turn it off everytime I turned off the computer which might be why it was not working today. Hmm. Shawn agreed that was a mystery to us all why anyone would tell me that. A Kelly also called last night to follow up with the phone survey David had done concerning thier services (note to companies - NEVER do a phone survey after spending a week and a half of transferring, hanging up on, putting on hold and generally being no help at all to the customer for a service that was requested on AUGUST 24TH and it is now late September and you are still mucking around....) and got an earful from me - they are supposedly sending us a $25 credit so we'll see. Anyhoo, I'm going to LI this weekend to attend Matthew's christening which will be fun unless of course Matthew has secretly started working for Verizon then I will have to not speak to him. I'm hoping things will start to get better - we go through this everytime we move so I know it will. Part of the reason we move (since people wonder about that. Aloud. A lot) is we do turn a profit on the houses we sell, the other is it's just the way things worked out. Moving to PA when we did was a mistake - in retrospect I'm glad we moved back to WV for Jackson to finish his education there with his friends and in a good school (Morgantown HS is ranked in the top 100). Things are starting to smooth out here, it's just a waiting game. Just an update on Jackson's address (although I think he's been getting his mail with the one the recruiter supplied)
SR Lester Jackson
Div 408 Ship 12
3515 Sailor Drive
Recruit Training Center
Great Lakes, Illinois 60088-3127